Video Library

Jennifer R. Klemp, PhD, MPH, MA
Jennifer Klemp focuses on translating her goals when speaking to her team about implementing quality improvement changes.
Jennifer R. Klemp, PhD, MPH, MA
Jennifer Klemp focuses on translating her goals when speaking to her team about implementing quality improvement changes.
Jennifer R. Klemp, PhD, MPH, MA
Jennifer Klemp identifies the steps in creating a navigation process. Start with the basics and identify the gaps that need to be filled.
Jennifer R. Klemp, PhD, MPH, MA
Jennifer Klemp discusses how the Affordable Care Act has tried to address social support but emphasizes the need for a greater pool of providers to provide that support.
Jennifer R. Klemp, PhD, MPH, MA
Jennifer Klemp addresses the need to explain the insurance coverage available to them and how to secure those resources.
Jennifer R. Klemp, PhD, MPH, MA
Jennifer Klemp shares a story about a patient experience with the Affordable Care Act.
Jennifer R. Klemp, PhD, MPH, MA
Jennifer Klemp explains the barriers facing patients that are seeking social support.
Jennifer R. Klemp, PhD, MPH, MA
Jennifer Klemp talks about strategies that encourage patients to share their needs and the importance of having solutions to problems that arise.
Jennifer R. Klemp, PhD, MPH, MA
Jennifer Klemp discusses the importance of educating patients on the care process and providing them with quality caregivers is the best way to make them feel in control of their own care.
Jennifer R. Klemp, PhD, MPH, MA
Jennifer Klemp describes her institution's comprehensive needs assessment to identify patient barriers and address the issues affecting them the most.