I serve on the accreditation committee, and I am looking forward to working with the committee members in creating additional standards that are tied specifically to navigation and survivorship.
Patient navigators should have a list of resources at their fingertips in order to assist patients with a variety of different challenges. They should also know which resources are credible and can be most helpful to particular patients.
This is the second in a three part series where Lillie will discuss her insights from being a participant member of the ongoing Commission on Cancer (CoC) meetings.
Patients often lean on their navigators to ask questions, seek information, and get the “bottom line” in terms of their treatment and care. Trust is an integral part of this relationship and navigators simply cannot competently do their job without a deep level of trust with the patient.
Members of AONN+ have had the privilege of participating on The Association of Community Cancer Centers (ACCC) new education initiative, Achieving Excellence in Patient-Centered Care.
This is the first in a three part series where Lillie will discuss her insights from being a participant member of the ongoing Commission on Cancer (CoC) meetings.
The Houston Area Local Navigator Network (LNN) has demonstrated that navigators from different healthcare institutions can truly put the “patient” in patient centered care!
There are core concepts critical to the work of a navigator. Empathy, integrity, honesty, and compassion are central to working with patients who may be confused, frightened, or overwhelmed.
Patient navigation is an evolving profession and many navigators do a significant amount of learning on the job. As such, it’s imperative that navigators are open to constructive criticism and feedback from members of the healthcare team, and even patients.
