The metrics panel provides practical advice for starting and maintaining successful navigation programs and for using the AONN+ standardized metrics to define and streamline processes across multiple disease states.
Lillie Shockney notes that are many assessment tools available to navigators. Tricia Strusowski goes on to provide examples of how her institution handles key points of contact and process mapping.
Barbara Francks discusses the struggle and resistance at the start of her new navigator program. She explains how she hit the pavement, bringing her message to healthcare professionals and the community to educate them on the importance of the role and program as a whole.
If you're struggling with your navigation and survivorship plan, Danelle Johnston recommends starting small. Don't be afraid to network and reach out to colleagues to see what works for them.